// TEC Frequently Asked Questions (FAQ)
Future-Ready Answers for Modern Logistics
What services does TEC provide?
TEC offers a full suite of precision-driven logistics solutions, including Regional LTL & Linehaul, Local Pickup & Delivery, First & Final Mile, Bonded CFS & Warehousing, Nationwide Expedited Shipping, White Glove Solutions, Project Management, and Real-Time Shipment Tracking.
Our network is engineered for speed, accuracy, and exceptional customer care.
Where does TEC provide Regional LTL service?
Our Regional LTL network connects all TEC stations through reliable, point-to-point coverage across the Midwest corridor: Chicago, Cincinnati, Columbus, Dayton, Indianapolis, Lexington, and Louisville.
With predictable schedules and next-morning arrivals, we keep regional freight moving flawlessly.
Does TEC offer nationwide expedite services?
Absolutely — When timing is critical, our 24/7/365 expedite network comes alive.
We utilize cargo vans, sprinters, straight trucks, and tractor-trailers to deliver anywhere in the lower 48 and Canada, with real-time visibility and constant communication.
Are TEC drivers professionally certified?
Yes — and then some.
Our drivers go through rigorous background checks, strict hiring criteria, continuous training, and are fully TSA-certified for secure freight handling. They represent an elite group of transportation professionals who uphold TEC’s safety and service standards.
What makes TEC’s customer care world-class?
We believe service should feel human, responsive, proactive, and personal.
Our customer care team is available, engaged, and empowered to solve challenges quickly. Every call, every update, every shipment gets the precision and attention you deserve.
How does TEC handle shipment tracking?
TEC utilizes advanced GPS tracking through Samsara, along with options for constant surveillance, tip-n-tells, and shock watches for sensitive cargo.
Clients can access real-time updates through our Track & Trace platform for complete shipment visibility.
Does TEC offer warehousing or bonded CFS solutions?
Yes, TEC operates secure bonded warehousing and CFS facilities, providing safe storage, compliant handling, devanning, sort/seg, distribution, short-term and long-term warehousing, and more.
Your freight stays close, controlled, and visible.
Can TEC manage complex logistics projects?
Absolutely.
We are architects of logistics solutions, not box-checkers.
Clients define the goals; TEC builds the roadmap. Our project specialists create custom strategies, solve problems proactively, and bring years of operational insight to every initiative.
What safety measures does TEC follow?
TEC SAFETY — A Culture Powered by People. Safety at TEC is an active, living system.
Our teams participate in awareness campaigns, ongoing training, proactive communication, intelligent routing, and real-time decision-making.
Safety isn’t a department — it’s a shared responsibility driven by commitment, awareness, and human connection.
How do I open an account or get rates?
Simply contact our sales team or use the online request form.
We’ll build solutions tailored to your needs, no cookie-cutters, no generic pricing, just smart logistics engineered around you.
How do I apply for a career with TEC?
Visit our Careers page for current openings.
Whether you’re a driver, dispatcher, operations expert, or customer-care professional, TEC offers a forward-thinking environment built on teamwork, innovation, and upward mobility.
Where can I find TEC’s Terms & Conditions?
Our full policies, guidelines, and service requirements are available on the Terms & Conditions page for transparency and clarity.
